This means that the following applies:
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1. Comfort & Convenience Facilities
1.1 Shelter
Covered links between bus stands and rail concourse
Continuous cover linking rail concourse and bus station and taxi rank
Bus stands
Continuous cover encompassing all bus stands
Taxi rank
Continuous cover encompassing all taxi pick-up stands
Kiss and Ride (Passenger pick-up points)
Continuous cover to match core pick-up zone to meet demand requirement
1.2 Seating
Bus stands
Min seating for 10 people at each stand or as required to meet expected demand
Designated waiting area
Seating to meet expected demand - min 30% of peak
Taxi rank
Min seating for 10 people at head of rank or as required to meet expected demand
Kiss and Ride (Passenger pick-up points)
Min seating for 10 people at head of rank or as required to expected demand
1.4 Ticketing
News-stand Kiosk with prepay tickets
May be appropriate, depending on mix of uses, level of retail activity and presence and layout of common concourse / waiting area
1.5 Pay telephone
Locate in areas of passenger concentration such as unpaid station concourse; may be required at taxi rank depending on proximity to concourse
1.6 Toilets
Toilets
Desirable and could be in bus station or unpaid concourse
Baby change facilities
May be considered, depending on expected demand
1.8 Retail
Kiosk / newsagent
Desirable
Cafe
Only where feasible
Vending machine/Food beverage
Desirable
1.9 Bus driver facilities
Toilets and meal room with services
May be required depending on bus scheduling arrangements
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2. Information
2.1 General
Interchange name
Required
Bus platform numbering / designator
For multiple platforms
Bus stand number / designator
Required
Interchange / station map
Required
General bus route network
Required
Local area street map & key destinations
Required
2.2 Stand Specific
Stand specific bus route numbers & destination
Required
Fare information & zones
Required
Stand specific timetables and route maps
Required
2.3 Real time
Route information
Desirable
Next train / bus information
Desirable
Service disruption information
Desirable
Desirable
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3. Parking and Set-down Facilities
3.1 Car passenger drop-off and pick-up zones
Required
3.2 Commuter car parking
Generally not provided. May be considered where consistent with the Government's Metropolitan Parking Policy.
3.3 Bicycle parking
Required – Commensurate with forecast level demand
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4. Safety & Security4.1 Lighting
Required
4.2 Video surveillance
Required
4.3 Emergency help point
Desirable
4.4 Public address system
Desirable where operational arrangements support functionality
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